Refund Policy

Because all KAKUSEICO products are printed on demand specifically for your order, we do not offer returns or refunds for change of mind or sizing mistakes.

We stand behind the quality of our products. If there is a genuine issue with your order — such as a defect, damage, or incorrect item — we will make it right.

A full refund (including shipping charges) is available in the following cases:

• The item you received is damaged or faulty. • The item is incorrect (wrong product, colour, or design). • Your order was lost in transit and could not be delivered. • The order was cancelled by us before dispatch due to an error or unavailability.

Refunds are not provided for:

• Change of mind after the item has been printed. • Incorrect size selection (size exchanges are available instead, subject to stock). • Damage caused by improper washing or care. • Orders cancelled after production has started.

Contact us within 48 hours of delivery via WhatsApp at +91 86178 72392 or email [email protected] with your order ID, product code, and clear photos of the issue.

Once your claim is approved, we will arrange either a free replacement or a refund to your original payment method.

Approved refunds are processed within 5–7 business days. The time it takes for the refund to reflect in your account depends on your bank or payment provider:

• UPI / Cards / Net Banking — typically 5–7 business days. • COD orders — refunds are issued via bank transfer or UPI after verification.

For size-related issues, we offer an exchange within 7 days of delivery for unworn items in original condition. Exchange shipping costs are borne by the customer.

For any refund-related questions, reach out to [email protected] or WhatsApp +91 86178 72392 — we're here to help.